Customer Feedback & Reviews

Google Rating
4.8
Based on 41 reviews
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5/5

WE STRIVE TO MAKE EVERY SERVICE A 5-STAR EXPERIENCE

4.8
Based on 41 reviews
Hi Just wanted to say that this morning your lorry driver Tim was very professional and courteous and dropped the hoggin in the best place to help minimise my effort in placing it - it was his clever suggestion.Job well done, many thanks.Nick
Nick K.
1713514778
Recently needed to order a skip. Went straight to Farwell Ltd as they are local to us. Completed on-line enquiry form. Received an email from Simon the next morning, with all costs and policies on access and waste removal.I then rang in and spoke to Leslie, I explained we had access issues on to our drive off the communal drive and that we were unable to remove the bathroom wall tiles (floor to ceiling) from the plasterboard walls due to the internal walls being 'dot & dab' (no plaster skim) so the walls were coming away with the tiles! Leslie could not have been more helpful, explained everything clearly and reassured me that the smaller skips 2.2m on the small truck/lorry would have no issues accessing the drive...as their drivers are very good and careful. So we ordered a skip for the plasterboard/tiles and a separate skip for the fixtures and fittings, loo, sink , general waste etc. A lovely driver arrived the next morning and accessed the drive with ease....wish some of the other delivery drivers could manage the same in smaller vehicles!! Yes two small skips are more expensive than one big one however, Farwell's don't make the laws re hazardous waste, but fortunately they comply with its lawful disposal.
Sally M.
1708092115
Great service from start to finish and a competitive quote. The lady on the phone who took the order was very professional and helpful. The chap who delivered and collected the skip was so friendly and accommodating regarding the location etc. They dropped off exactly when we requested and picked up right on time.I have no hesitation in recommending this business - top performance, many thanks.
Peter L.
1700601268
All the staff are extremely helpful and friendly, and always try and fit you in at short notice, even went they are busy.Have use G farewell in past and will be using then again in the near future.Would highly recommended them.The drivers take great attention detail and take pride in their work.The grab muck away driver Richard who came to site made a really good job of picking up clay with his grab lorry. The surface is complete clear of clay. Outstanding job.Puts other grab company's to shame
daniel R.
1697123686
Price quoted was competitive and even when job changed slightly price didn't. Driver was polite, tidy and helpful. Tea with milk and one sugar helped I am sure 😉I recommend Farwells with five gold stars. 👍
Roger B.
1690925437
A great Company to use. Very professional, great customer service and value for money.Highly recommended.
Ben C.
1686910684
Large driveway renewal and repair needing 19 tons of path gravel. Simon and Lesley were so helpful from start to finish. The path gravel was excellent quality and delivered by the lovely Mark. Quantity was exactly right and the transformation is wonderful. Thank you so much.
S E
1686600483
Very easy and straight forward to hire a skip for general waste. The staff in the office are extremely pleasant and very informative. Driver left skip exactly where I’d indicated on the driveway. Very professional and would recommend 100%.
Julie H.
1685713386
Professional, courteous, friendly and trustworthy. Can’t recommend them enough!After an horrendous experience with Service Supply Network who I hadn’t realised were a broker service! I was put in contact with the fabulous team at Farwell’s. Not only did they go out of their way to try and sort the mess created by SSN, but we’re so friendly and supportive that I knew I was getting some of the best customer service I have ever experienced. Great company, great staff.
Rebecca W.
1685631679
Great service from Farwells.The guys in the office always manage to get me in at short notice even at busy times.Grab driver is very skilled loading multiple lorries on a very tight site between old cottages.Five stars
samuel14966
1684992790
They have been amazing, their driver Paul goes above and beyond, he could not be more polite and more helpful. I could not recommend them highly enough.
Russell B.
1684732153
CLOUD HOTEL, Brockenhurst - "EXCELLENT SERVICE"Full Demolition and waste services for demolition of parts of the Cloud Hotel.This is a firm that really works hard on response time, and customer service. Extremely helpful staff who are always willing to answer questions and solve challenges. Very competitive pricing as well.Highly recommended!!
Guy M.
1677569324
The lady who answered my call was very nice and helpful they supplied a wait and load skip at short notice and the skip driver who's name was Paul was hands on and a nice guy. Unlike some skip companies I have used these were excellent will use again 100%
William E.
1676054824
I had some very old garden chairs that we gave to my parents for their Ruby annaversary some fortyfive years ago. They needed a large amount of work to repair. The sawmill team have done a wonderful job and I am sure they will last for years to come. Thank you for the excellent job.
diane P.
1663062881
We have been using G Farwell for many years and have become firm friends with everyone who works there. It is truly a top class company with a strong passion for everything they do. Nothing is too much trouble and they have many services to help with almost all construction needs!
C S.
1661958092
Very professional!Lovely customer service. Quick delivery. Quick collection!!.perfect .We was very happy .definitely we use the service again
piotr K.
1642114306
Brilliant service and very friendly
Peter G.
1620920528
Nice family run business
Michael S.
1612520516
I hired a small skip on a wait and load basis. The gentleman who arrived was very prompt and could not have been more helpful~even helping us load it up in the pouring rain! Such a pleasant surprise to deal with someone so friendly, polite and helpful. Managed to clear all the rubbish in no time! Very good service.
Sarah Lee B.
1603830170
I ordered some oak for a porch and larch cladding. Amazing quality especially the cladding which is much thicker and more durable than what you would find at the builders merchant. Nice company to deal with.
Joss M.
1582291089
What a fantastic first experience with G Farwell Ltd. All we needed was a fence post but cut to our specification. We called and asked if they could do what we wanted. We were told that it could be done on the spot. We turned up an hour later, had fantastic serivice, the job was done on the spot and the price was great. If only everything in life was so easy! I am looking forward to having the opportunity to use the services of G Farwell Ltd again.
Helen C.
1574446918
Swift delivery and good price to a non trade client, have used Farwell a number of times over the past year and have never been disappointed. Would highly recommend.
Harry P.
1555924100
Brilliant service, I called at 8.45am on Friday morning and the skip was delivered 2 hours later!!! Perfect
Andrew S.
1540996417
Great experience. Quick and efficient on phone, able to deliver next day, delivery driver was friendly and a dab hand at manoeuvring the tipper in tight spaces, and prices are competitive. Thanks very much.
Roch G.
1530878605
Farwell's recently created a new driveway and path for my property. I was really impressed with the quality or work and the professionalism of the work men, and will definitely be recommending them to friends and family for future projects.
Emma S.
1523005304
Good price for the product. The delivery driver went to endless pains to deposit the soil in the right place and even cleared up the few bits that had missed the hole! Great service.
Steve H.
1522336061
A very efficient small works demolition job. Keen price, prompt execution and careful workmen
Martin C.
1520856484
Really helpful people and a good price. Al in all great service
Andy H.
1513883006
I hired a skip from Farwells in the New Forest recently and the process was very smooth from start to finish. Their skip hire prices were very competitive in comparison to other companies. They also arranged a permit from the council so the skip could be placed on the road outside my property. I have no problem leaving Farwells a 5 star rating.
Marc H.
1513864891
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We’d like to take the opportunity to thank you for choosing to use any of our services. We hope you can find a few minutes to provide your feedback – it means a lot to us. Please use one of the following options to tell us about your experience with Farwell’s. If you’re unable to leave a review on Google or Facebook please simply complete our contact form with a message and we’ll be sure to add your review to our website. Thank you!

To leave Farwell's a review on Google:

  1. On your computer, make sure you’re signed in to Google (Google account required).
  2. Search for Farwells Skip Hire in Google Maps (opens in new window).
  3. On the left, scroll down and click Write a review.
  4. In the window that appears, click the stars to score. Please also tell us about your experience and add any photos if you have them.

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  1. Open the Farwell’s Facebook page (opens in new window).
  2. Click Reviews on the left side of the Page’s timeline.
    Choose a rating. You can also leave a comment about your experience.
We really appreciate you taking the time and effort to review us, and we look forward to your continued custom. If you have any questions about us or any of our services, you’re always welcome to contact us.

Testimonials

Take a look at some of our recent written testimonials below, that we have received over email.
Nigel B.Septic Tank Installation
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"Thanks again for all your efforts. You have a great team who work well together and who were always very sympathetic to our property, grandchildren, and assorted dogs. Good humoured at all times despite some challenges, it was a pleasure to have them around. Please pass on my best wishes to George, particularly remembering his good works here some 40 years ago!"
Jane Y.Tiptoe, New Milton
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"I am thrilled with the gates and the excellent service provided."

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